Service Delays

TRSC: – TRSC Shipping via UPS & FedEx Available

TRSC is currently evaluating the current carrier conditions regarding Winter Storm Landon. We fully expect WSL to impact carriers throughout the rest of the week into the weekend. WSL is approx 2000mi of Snow/Ice traveling across the USA. Please be advised that most packages will go out Next Week for all orders placed Feb 2nd through the weekend. 

FEDEX: – Operating Normally

February 1, 2022

The explosive surge of the COVID-19 Omicron variant has caused a temporary shortage of available crew members and operational staff in the FedEx Express air network. The health and safety of our team members is our top priority. We are implementing contingency plans and adjusting operations to minimize delays while continuing to provide the best possible service to our customers during these difficult times. Economy Domestic FedEx Express Freight (FedEx 2Day Freight and FedEx 3Day Freight) is currently suspended.

UPS: – Currently Available with no Disclosed Service Delays

 

No Service Alerts Posted.

Our Commitment to Excellence

TRSC Aquatics takes service and support excellence as the cornerstone of our business. We strive to ensure that our specimens are in great health and that our deliveries are on-time and packed correctly. TRSC has a less than 1% DOA mortality rate and even that is not enough.

For this reason we are constantly the weather and target destinations for any sign of trouble. Although frustrating, this means that sometimes deliveries will need to be rescheduled for the best interest of the specimens. We apologize in advance if this needs to happen.

Shipping corals are a fluid and constantly changing activity. Storms and Carrier Delays, Staff Shortages & Air Traffic delays can render shipments unavailable. Similarly, COVID & its variants are running havoc on the shipping and freight economy. This means that we ask our customers to be diligent in checking their e-mails when a shipment is expected to see if a delay has occurred.  TRSC Reserves the right to delay the shipment if we find the conditions are not favorable. We will ship at the customers insistence with the caveat that they give up DOA & Loss protection. 

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