Service Delays

TRSC: – TRSC Shipping General – Notice

TRSC is not shipping today 1/31/2023


Tuesday, January 31, 2023

FedEx Express experienced substantial disruptions at our Memphis, Dallas/ Ft. Worth, and Indianapolis hubs last night due to severe winter weather. The weather has created potentially hazardous operating conditions, and the safety of our team members remains our number one priority.

Potential delays are possible for package deliveries across the U.S. with a delivery commitment of Tuesday, January 31, 2023. Contingency plans are in place, and we are prepared to provide the best possible service as conditions allow.

Operational impacts to other FedEx operating companies may vary due to local weather conditions. We will continue to monitor the situation to minimize the impact on service.

UPS: – Delayed (1) Day

Summary: Severe Weather in Louisville, KY May Cause Package Delays

Severe Weather in Louisville, KY May Cause Package Delays

Weather conditions in Louisville, Kentucky, caused a disruption to operations at the UPS Worldport® hub in the United States. As a result, scheduled delivery times for a limited number of Air and international packages may be affected.

Contingency plans are in place to help ensure that shipments arrive at their final destinations as quickly as conditions permit.

Track your package for the status of your shipment and continue to check here for the latest information on service delays.

Note that the UPS Service Guarantee does not apply to shipments affected.

Our Commitment to Excellence

TRSC Aquatics takes service and support excellence as the cornerstone of our business. We strive to ensure that our specimens are in great health and that our deliveries are on-time and packed correctly. TRSC has a less than 1% DOA mortality rate and even that is not enough.

For this reason we are constantly the weather and target destinations for any sign of trouble. Although frustrating, this means that sometimes deliveries will need to be rescheduled for the best interest of the specimens. We apologize in advance if this needs to happen.

Shipping corals are a fluid and constantly changing activity. Storms and Carrier Delays, Staff Shortages & Air Traffic delays can render shipments unavailable. Similarly, COVID & its variants are running havoc on the shipping and freight economy. This means that we ask our customers to be diligent in checking their e-mails when a shipment is expected to see if a delay has occurred.  TRSC Reserves the right to delay the shipment if we find the conditions are not favorable. We will ship at the customers insistence with the caveat that they give up DOA & Loss protection. 

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